Tuesday, May 24, 2016

Tri-Care Shows Just How Much They Care about Mamas!

by Glenni Lorick, IBCLC
Those who sacrifice to serve our nation deserve the very best possible care. TriCare was late to the game, but now they are are providing the very best for nursing moms! Nick Letson and his wife Krystal of Heart Sail, Inc. in Decatur, AL, love working with TriCare families to make sure that new moms have exactly what they need.

TriCare will provide you a double electric breast pump as well as all the supplies you could possibly need for up to 36 months per birth event. That means that the mom who is pumping for her toddler or preschooler will still get supplies! It also means that the mom who has two babies eleven months apart gets a new pump for each one.

Heart Sail makes it a point to keep track and follow up with TriCare moms to make sure that they have all the supplies they need. Every 90 days moms are eligible to replace all disposable parts, so Nick's staff calls each TriCare mom to see exactly what she needs. They then ship her new storage bags, pump parts, tubing etc. according to her needs.

TriCare moms can receive Medela, Ardo, Ameda, Spectra, Avent, Evenflo, Tomy or Lansinoh pumps through Heart Sail. Even if you don't live in the Tennessee Valley, you can receive your pump from Heart Sail unless you live in Florida or Indiana. All you have to do is fill out this form on their website!

If you purchased breast pump supplies after December, 2014 and still have your receipt, Heart Sail will provide you the necessary forms and help you get the reimbursement you deserve. Furthermore, if you received a pump through TriCare, but didn't get the supplies you need or are not continuing to receive supplies, let the good folks at Heart Sail take care of you. You can actually just pick up the phone and call them at 855-309-5454 toll free, and they will work with you to make sure you are getting all the benefits that TriCare is willing to provide. Heart Sail will take care of all the paperwork, and you will get your pump!!

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